The Digital Transformation of our Central and Local Governments, as well as Blue Light emergency services and other public services, continues apace with the redesigning and digitising of services to deliver world leading outcomes in the UK. Investment in GDS and elsewhere anticipates savings for government departments, as well as a fundamental redesign of public services and how users will interact with those services.
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November 2019
Part 4: Data We’re talking digital transformation and the importance of taking a holistic approach to the process. We’ve looked at the importance of analysing your business and its services and examining the applications you use to provide your services. One of the main benefits of digital transformation is that […]
November 2019
PART 3: APPLICATIONS In this blog series, I’m looking at the various elements of digital transformation and how each phase is essential for overall success. I recently talked about the important first phase of fully analysing your business, its capabilities, services and structures – in order to give […]
October 2019
As we begin to re-imagine our current digital payment services through our Future Payments programme, we’ll be putting the citizen front and centre. Technology and innovation may be one way to solve some of the issues our customers face. So why not join us at […]
October 2019
The digital age has transformed the way in which people interact with and consume services, it is therefore crucial that the public sector is fully keeping pace in its delivery and management of data to support its local communities. It is widely recognised that it […]
October 2019
Part 2: the business In my last blog post, I outlined how digital transformation is only truly successful if implemented across the entirety of an organisation and how there are four key elements to consider as part of that process – your business, your applications, your […]
October 2019
Accelerating your digital transformation through the use of automation has reached a tipping point in central government. What was once considered a technology for the future is now entering the mainstream. If you’re not convinced, consider this: HMRC’s Automated Delivery Centre has used some 13,500 […]
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