The Digital Transformation of our Central and Local Governments, as well as Blue Light emergency services and other public services, continues apace with the redesigning and digitising of services to deliver world leading outcomes in the UK. Investment in GDS and elsewhere anticipates savings for government departments, as well as a fundamental redesign of public services and how users will interact with those services.
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April 2024
Since its creation, the Government Digital Service (GDS) Standard has been a key framework for providers and the government. It has been a valuable guide for partners working with the public sector to ensure the development of consistent and user-centred digital tools that meet everyone’s […]
April 2024
Over the last few months I’ve been struck by how artificial intelligence is changing how we all work. From writing up meeting notes to drafting content to planning how it might become part of service delivery, AI is gradually becoming business as usual. This seismic […]
November 2023
One of the pivotal areas of application of Artificial Intelligence (AI) is Natural Language Processing (NLP). NLP involves a set of scientific methods to train systems to understand human language, both written text and spoken words. This specialist field of Machine Learning (ML) focuses largely […]
November 2023
I come from a perspective of having been on the Board of 6 publicly listed technology companies and many private ones. The drive to ESG responsibility started many years ago initially aimed at governance and risk management. I remember over 20 years ago taking part […]
September 2023
Successful digital transformation depends on being able to work across silos, which are a common feature of central and regional government agencies. Composability is a system design principle that describes how to create collaboration and interoperable processes to navigate silos. Though originally a tech term […]
September 2023
Central government and local authorities are facing a series of mounting challenges. From tightening budgets through to education and housing. Whether at a national or local level, decision makers are having to find new ways to provide communities with the services they need. Technology is […]
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