The Digital Transformation of our Central and Local Governments, as well as Blue Light emergency services and other public services, continues apace with the redesigning and digitising of services to deliver world leading outcomes in the UK. Investment in GDS and elsewhere anticipates savings for government departments, as well as a fundamental redesign of public services and how users will interact with those services.
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May 2018
We live in an age of analytics; every day in this data-driven world, we’re giving away personal information, sometimes without even realising it. For example, to access new services I need to enter my personal details, with the trade-off being the uncertainty as to where […]
April 2018
Building digital capability in Coventry in the public sector is not easy. On our doorstep there are many high profile employers who are doing the same. We are all fishing in a sparse digital pool for highly trained talent; product owners, user researchers, delivery managers, […]
April 2018
A familiar and well-rehearsed narrative for local government is that it is increasingly fragmented and hard to navigate. While this is true, local government is unique in the number of lines of business it operates from zoo licenses to waste congestion! Furthermore, managing demand and […]
April 2018
When producing a digital strategy, it’s sometimes a point of discussion as to what to include or not. This comes down to you, or your organisation’s, definition of what ‘digital’ actually means and encompasses. Having produced a few such strategies in the past, I thought […]
April 2018
Revolutions sometimes come in small steps. For those of us born before 1995, turning 16 had a small coming of age moment: a blue and red card would arrive in the post. Squished in bulging wallets, between various receipts, loyalty, debit and credit cards, our […]
April 2018
The backlash against big tech threatens to drive a wedge between people, government and industry at a time when we need greater trust and smarter collaboration to prepare for the future of work. It’s often said that the future depends on what you do today. […]
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