The Digital Transformation of our Central and Local Governments, as well as Blue Light emergency services and other public services, continues apace with the redesigning and digitising of services to deliver world leading outcomes in the UK. Investment in GDS and elsewhere anticipates savings for government departments, as well as a fundamental redesign of public services and how users will interact with those services.
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October 2019
Part 2: the business In my last blog post, I outlined how digital transformation is only truly successful if implemented across the entirety of an organisation and how there are four key elements to consider as part of that process – your business, your applications, your […]
October 2019
Accelerating your digital transformation through the use of automation has reached a tipping point in central government. What was once considered a technology for the future is now entering the mainstream. If you’re not convinced, consider this: HMRC’s Automated Delivery Centre has used some 13,500 […]
October 2019
This webinar explores how the emergence of advanced data services and technologies is helping those within the education sector take control of their data assets and realise their digital transformation ambitions. One of the largest further and higher education colleges in the UK, Belfast Metropolitan […]
October 2019
Part 1: Introduction Digital transformation is taking place within almost 90% of all organisations today on some level and while most understand that embedding technology in their operations will be critical to their success, less than 20% have a clear understanding of how to do […]
October 2019
The service I’m currently working on aims to help support people back into work. This can be a highly emotional and sensitive area which is why it’s really important to speak to real users in their own environment and measure their satisfaction over a period […]
October 2019
Banishing pagers from hospitals and replacing them with smartphones and apps. Digitising the online civil money claims service, achieving 90% public satisfaction ratings. Sending civil servants on secondments to digital companies to learn from innovative cultures and enhance technological skills. These small, almost imperceptible changes […]
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