This talk will be given by Steve Tredinnick, Principal Delivery Manager, Methods Business & Digital Technology Ltd.
Experienced practitioners of IT Shared Services will be available to discuss and explore what this means in practice.
- Understanding of the setup and running of a IT Shared Service.
- Importance of stakeholders and agreeing the framework for success
- Understanding of the importance of a strategy and common objectives supported by a well-defined service catalogue.
- Appreciation of the benefits of IT Shared Services whilst achieving maximum value from public sector investment.