Artificial Intelligence

It is the 21st century and AI is touching our lives in more ways than most people realise. There is a lot more that AI can offer. In every industry sector, leading organisations are already using it to run their core functions more efficiently e.g. information processing, handling invoices and managing customer enquiries and complaints. Challenges include lack of awareness and knowledge about AI and a chronic skills shortage and our public bodies’ and business leaders not knowing the potential of AI and how it might impact their organisations. There is also the question of jobs and fewer people being needed in every organisation, but AI also brings opportunities for new products and services. To tap into the opportunities, we need skills combined with a better business ecosystems that nurture innovation and technological advancement.

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