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Artificial Intelligence & Data Analytics

The third wave of digital transformation has arrived and it’s automation.

In every industry sector, early adopters are already using Machine Learning, AI, IoT, VR and AR to run their core functions more efficiently and enhance user experience, e.g. information processing, remote monitoring and managing customer enquiries and complaints. Challenges include business leaders not yet knowing the potential of Automation and how it might impact their organisations and business model.

There are also societal challenges including job losses and ethical concerns.

Over the last few years, in my interactions with manufacturing clients worldwide, one thing has stood out clearly. Manufacturers that use data to gain strategic and operational insights are pulling ahead of their peers in tangible ways, both in competitive advantage and more effective operations. […]

Esg,Environmental,Social,Governance,Sustainable,Development,And,Investment,Evaluation.,Green

ESG top of employee agenda

March 2023

Today’s workforce is rightly demanding more action on environmental, social and governance (ESG) initiatives. Civica’s Julie Chell explains how organisations can make a meaningful difference The expectation for companies to take responsibility for their environmental and social impact is not new. It’s driven by company […]

Artificial,Intelligence,,Future,Technology,And,Business,Concept,-,Robot,And

5IR – technology with a human touch, harnessing the power of collaboration

March 2023

With well-being and values in focus, there’s quite a difference from 4IR which brought about fear of competition, possibly replacement, and a complete focus on prioritising technical progress; 5IR is about building on each other’s strengths and incorporating the well-being of all – technology for people, […]

Authentication,By,Facial,Recognition,Concept.,Biometric.,Security,System.

The 3 faces of digital transformation

March 2023

Do your digital strategy meetings remind you more of an experiment in Brownian Motion rather than a managed conversation aimed at structured decision making? You’re not alone. The levels of frustration and tension across teams are on the rise. When I talk with teams about […]

Cloud,Computing,Diagram,Network,Data,Storage,Technology,Service

The power of cloud: protecting citizen data from cyberattacks

February 2023

Public sector organisations are digitising fast as they strive to deliver better and more cost-effective services. However, this puts them at increased risk of cybercrime. Recent high-profile data breaches and cyberattacks have cost millions and damaged public trust. With cloud technology, organisations can make the […]

African,Businesswoman,Using,Analytics,Data,Kpi,Dashboard,Tech

4 ways lenders can prepare for navigating a perfect storm

February 2023

Lenders are facing an unprecedented set of challenges. It’s widely recognised that continued inflation, rising interest rates and the ensuing cost-of-living crisis will inevitably lead to increasing numbers of customers falling into arrears. As during Covid, in this environment, lenders will face the dual pressures […]

Artificial Intelligence & Data Analytics

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