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Enhancing place engagement with augmented reality

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Augmented reality is a familiar technology that has been creating new spatial experiences for many years now. To inform an AR project that I’ve been undertaking recently for Calvium’s Place Experience Platform, I decided to find out a bit more about augmented reality… While early […]

The top 5 challenges of public service transformation

January 2024

The Amazon Web Services (AWS) Government Transformation team (GTT) runs an executive education program for senior operational leaders in the public sector in association with some of the leading business schools worldwide. Participants learn how the cloud affects their business models and the program highlights […]

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How AI saved £400k/year for Citizens Advice Scotland

November 2023

Citizens Advice Scotland (CAS) has an unusual operating model. It’s an umbrella organisation of 59 local bureaux. Each bureau is its own independent charity, organised to best suit the needs of their local community. That local knowledge is key. So far so good. But this […]

Reimagining cybersecurity for the generative AI era

October 2023

Generative AI (GenAI) is having a huge impact across the globe, creating new opportunities in everything from efficiency through to process compliance.  When it comes to the public sector, its benefits are significant. GenAI can streamline access to knowledge, making it easier for staff to […]

Bridging the digital divide: The significance of assisted digital services

October 2023

In today’s fast-paced, technology-driven world, digital literacy has become essential for individuals from all walks of life. I constantly hear about the importance of improving digital skills for customers, whether they are tenants seeking to access information easily, or job applicants navigating the online world […]

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