The Digital Transformation of our Central and Local Governments, as well as Blue Light emergency services and other public services, continues apace with the redesigning and digitising of services to deliver world leading outcomes in the UK. Investment in GDS and elsewhere anticipates savings for government departments, as well as a fundamental redesign of public services and how users will interact with those services.
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March 2018
Recently a colleague asked me what 3 things I would say if I ever had an audience of Secretaries (very senior public servants) that would help them do things to help make public services better for end users. This is (roughly) what I said: 1. […]
March 2018
I’m Steven Borthwick, an interaction designer on Check your State Pension. It’s a service that lets people see a forecast of the amount of State Pension they can expect to get when they retire. I also work on behind-the-scenes services used by colleagues in Operations who […]
March 2018
Digital Leaders once again took part in National Apprenticeship Week here in the UK, highlighting the importance of Digital Apprenticeships as a specific sector. Thanks to the support of our partners we held salons and webinars throughout the week, and I got to Chair and […]
March 2018
Like most industries, public sector organisations are under increasing pressure to reduce costs and streamline operations. In a heavily scrutinised environment, reliability and value for money are two of many key drivers to improving return on investment for IT assets. As a result, Infrastructure as […]
March 2018
One thing that has been taking up quite a bit of my attention lately is how, in the real world, an organisation can do the kind of big picture, strategic transformation that’s almost certainly needed whilst making progress on what might be termed ‘everyday digitisation’ […]
February 2018
Digital technologies offer the UK a remarkable opportunity to decouple economic growth from carbon emissions, but more work needs to be done to ensure that the transition to a digital economy is a sustainable one, a new report from the All Party Parliamentary Group for Climate Change, […]
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