The Digital Transformation of our Central and Local Governments, as well as Blue Light emergency services and other public services, continues apace with the redesigning and digitising of services to deliver world leading outcomes in the UK. Investment in GDS and elsewhere anticipates savings for government departments, as well as a fundamental redesign of public services and how users will interact with those services.
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September 2019
DWP Digital is on a journey to transform DWP’s products and services, putting the user at the heart of the problem so that they are delivering better outcomes for the millions of people using their services. One of the major changes has been the move […]
September 2019
Artificial Intelligence provides huge opportunities for government to deliver more for less through increased productivity and to improve the lives of citizens. The government understands its importance – AI and Data was named as one of the four ‘Grand Challenges’ in the Industrial Strategy White […]
September 2019
Newcastle has a strong history of innovation. In my role as lead for Newcastle Council’s Digital Transformation Programme, I’ve seen how over the last 24 months, the ‘smart city’ agenda has broadened our view of digital transformation; away from internal digitisation, chatbots and mobile working, […]
September 2019
What does it take for wide scale digital transformation to succeed in a cash-strapped, highly regulated world, where any technological advancement must cater to a range of needs? The UK is increasingly seeing the digitalisation of government services and processes, as departments embrace innovative technologies such as […]
September 2019
Call it the Amazon effect or the Uberisation of services, most of us expect everything to be as easy and instantaneous as a one-touch car booking or a one-click payment. It doesn’t matter whether we’re interacting with our bank, ordering a pizza or paying council […]
August 2019
As a passionate agilist, it’s no surprise that I believe an Agile approach is the smartest way to develop software. In fact, from the very first time I was exposed to Agile, I could see the immense value that it has to offer. Promoting a […]
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