Learn about Digital Government on the Digital Leaders topic page

One of the pivotal areas of application of Artificial Intelligence (AI) is Natural Language Processing (NLP). NLP involves a set of scientific methods to train systems to understand human language, both written text and spoken words. This specialist field of Machine Learning (ML) focuses largely […]

ESG over time – a view from the Boardroom

November 2023

I come from a perspective of having been on the Board of 6 publicly listed technology companies and many private ones. The drive to ESG responsibility started many years ago initially aimed at governance and risk management. I remember over 20 years ago taking part […]

Creating composable applications for seamless government services

September 2023

Successful digital transformation depends on being able to work across silos, which are a common feature of central and regional government agencies. Composability is a system design principle that describes how to create collaboration and interoperable processes to navigate silos. Though originally a tech term […]

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How spatial data can empower government, councils and communities

September 2023

Central government and local authorities are facing a series of mounting challenges. From tightening budgets through to education and housing. Whether at a national or local level, decision makers are having to find new ways to provide communities with the services they need. Technology is […]

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People will own what they help to create

August 2023

How do we build the best public services for the future? It’s clear that one size won’t fit all with rising demand and diminishing budgets. But by engaging at the right place and time, we can build the public services that are really needed and […]

How one council used machine learning to cut translation costs by 99.6%

August 2023

The United Kingdom (UK) has a strong track record of impactful innovation. Our public services need to find creative ways to deliver services differently and more efficiently so we meet our communities’ changing needs, while always protecting the people who rely on these services. Swindon […]