The Digital Transformation of our Central and Local Governments, as well as Blue Light emergency services and other public services, continues apace with the redesigning and digitising of services to deliver world leading outcomes in the UK. Investment in GDS and elsewhere anticipates savings for government departments, as well as a fundamental redesign of public services and how users will interact with those services.
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February 2020
From data ethics to the acceleration of cloud technologies, this article explores the digital future for our public services. The previous decade was no doubt challenging for the public sector. Government leaders were forced to adapt to rapidly changing demographic, societal, economic and technological trends. […]
February 2020
As an interaction designer, it’s my job to design services in a way that is accessible and meets real user needs. I work in DWP to bring user-centred design into the way we use and communicate data. Data is not new. Governments have collected and […]
February 2020
Opinion: 10 ways for government regulation to adapt with technological change We need a more agile approach to regulation that supports and adapts to the change of the Fourth Industrial Revolution. Agile regulators can “lean into the latest technology trends and proactively shape them”. The […]
February 2020
Seeking global solutions and global co-operation on digital regulation makes sense. The world is now reliant on a small handful of (mainly US-based) global platforms for trade and business, data-sharing and advertising flows, intelligence sharing and national security, and personal and corporate transactions and communications. […]
January 2020
Every day in our jobcentres, our frontline teams support people back into work. They see the barriers that people face along the way, particularly those people who are unable to obtain services that we take for granted like a bank account, or access to the […]
January 2020
Jeff Hewitt, Executive Director Housing & Communities at Civica explores three ways a digital housing platform can help housing providers adapt to the constant changes and demanding landscape they operate in. It’s no secret that the social housing sector is facing huge pressure to offer […]
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