The Digital Transformation of our Central and Local Governments, as well as Blue Light emergency services and other public services, continues apace with the redesigning and digitising of services to deliver world leading outcomes in the UK. Investment in GDS and elsewhere anticipates savings for government departments, as well as a fundamental redesign of public services and how users will interact with those services.
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July 2020
Government is often criticised for being out of touch, slow, bureaucratic, and resistant to change. But it also has the potential to promote equity at scale. I’ve seen that the human-centred design process is a way for public servants to shift government towards fulfilling this potential. Human-centred design is […]
July 2020
In the first post we looked back at the start of our cloud adoption journey. Although we had proven the value of adopting cloud, our approach was not sustainable in the long term, and we knew we had to make changes as we matured. […]
July 2020
For those in the front line dealing with customer contact, it’s a reasonable bet that the next few months will throw up some significant challenges as each public and private sector organization works out how to apply rapidly changing guidance from central government to its […]
July 2020
As a Radiologist I have always been acutely aware of the importance of medical imaging to patient care. Almost every patient coming into hospital will have a medical imaging study of one sort or another, an X-ray, an ultrasound or a CT scan. Imaging now […]
July 2020
Our farmers have been on the front line throughout the ongoing Covid crisis. They and every one of our essential services heroes deserve our thanks and are owed an enduring debt of gratitude which we should all covenant to. One service that we can do […]
July 2020
When I chaired the Common’s Science and Technology Committee reviewing Satellites and Space back in 2016, I summarised our findings by stating: “The target to grow the UK’s share of the global space market to 10% by 2030 highlights the continuing drive and ambition running […]
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