The Digital Transformation of our Central and Local Governments, as well as Blue Light emergency services and other public services, continues apace with the redesigning and digitising of services to deliver world leading outcomes in the UK. Investment in GDS and elsewhere anticipates savings for government departments, as well as a fundamental redesign of public services and how users will interact with those services.
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August 2021
In our digital world, data is everywhere. It’s estimated that as a global community we create around 2.5 quintillion bytes of data each day – that’s 2.5 followed by a staggering 18 zeros. Much of this data can be classed as alternative data, also known […]
August 2021
As part of Digital Leaders Week in June, I joined Karen Lynch, Vice Chair of Social Enterprise UK, in a fireside chat discussing Profit with Purpose. Here, I reflect (briefly) on my experiences in Government, my thoughts on some of the challenges that still lie […]
August 2021
The COVID-19 pandemic has led to people using the internet more often and for more reasons. It has sped up the need for public services to be primarily online, or ‘digital by default’. This change has impacted older and disabled web users more than most. […]
July 2021
Public servants have tried to reduce inequality for decades, but it persists – and there’s still a lack of robust evidence about what works. By testing new ideas, gathering information on what works, and looking closely at the impact of interventions, an experimental approach can […]
July 2021
The world of international motorsport has a surprising amount of parallels to the public sector in using digital transformation to drive performance. When Britain’s legendary Silverstone race track offered its services as a COVID-19 vaccination center in January this year, the worlds of elite motorsport […]
July 2021
For local government organisations looking to level up and digitally evolve, it can often feel like there are two opposing forces at play: the ever-changing needs of service users, and the lack of financial resources to make decisive, impactful change. As we saw in my first […]
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