Artificial Intelligence

The third wave of digital transformation has arrived and it’s automation.

In every industry sector, early adopters are already using Machine Learning, AI, IoT, VR and AR to run their core functions more efficiently and enhance user experience, e.g. information processing, remote monitoring and managing customer enquiries and complaints. Challenges include business leaders not yet knowing the potential of Automation and how it might impact their organisations and business model.

There are also societal challenges including job losses and ethical concerns.

This topic is supported by

Related Stories

hands typing code on computer
How to make algorithms fairer

March 2019

Fixing algorithms may not be the best response to bias. Ethicist Tom Douglas offers a more radical approach to creating fairness, that aims for ‘substantive’ rather than ‘procedural’ fairness outside of design. Our lives are increasingly affected by algorithms. People may be denied loans, jobs, […]

woman texting on phone
Could a chat with a bot help improve mental health?

March 2019

To hear someone say we are facing a crisis in mental health is perhaps common to the point of cliché but it is a very real issue. The point is that demand for mental health services is far outweighing the available resources. Those who desperately […]

woman using VR set
4 business and tech trends to look out for in 2019

February 2019

Everything is changing. Legacy telecommunications companies have moved from the foundational infrastructure of the internet and evolved into the digital economy – thriving through the deployment of new technologies and data-driven measures. People and trends are changing, which means business and markets must adapt alongside. […]

Man sitting at test and typing on computer
AI is making CAPTCHA increasingly cruel for disabled users

February 2019

A CAPTCHA, (an acronym for “completely automated public Turing test to tell computers and humans apart”), is a test used in computing to determine whether or not the user is human. You’ve all seen those distorted codes or image-selection challenges that you need to pass […]

man showcasing small robot
AI – what artificial intelligence is and is not

February 2019

All the facts about AI you need to know for business and digital experiences. The past few years have provided an endless barrage of articles and blogs talking about the importance and proliferance of artificial intelligence, and how it’s going to “disrupt” your industry. But what […]

Upcoming Events

Past Events

Join Digital Leaders

By submitting your contact information, you agree that Digital Leaders may contact you regarding relevant content and events.