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Arrears management for Local Authorities in a post-Covid world

December 2020

With such a widespread impact, the Covid-19 pandemic is certainly going to continue to disrupt lives for the coming months, years and perhaps decades. It’s created a “perfect storm” for Local Authorities: A loss of revenue from citizen services With fewer people using town centre […]

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Keeping our vulnerable citizens safe during a second wave

November 2020

Tony Hughes, Executive Director for Local Government, Civica explores the role of technology in keeping people safe and better connected as the COVID-19 pandemic continues. The world is still recovering from the first wave of the pandemic. For many countries, the focus has turned to […]

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Supporting digital skills will be central to our economic recovery

November 2020

Last month, we launched another key element of our ambitious devolution deal, the West Yorkshire Local Digital Skills Partnership. This was the seventh local digital skills partnership to launch in England. The launch of this partnership comes at a critical time as we look to […]

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The role of data in digital transformation

November 2020

A digital transformation project is only successful if a comprehensive and holistic approach is applied from the outset. Transformation encompasses all processes, interactions and transactions, as well as a multitude of internal and external factors unique to an organisation. Get it right, and the benefits […]

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