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In recent years, remote work has become increasingly popular, allowing businesses to cut costs, access a wider pool of talent, and provide employees with more flexibility. However, with this shift towards remote work comes new challenges. One of which is how to maintain staff engagement when working […]

Bridging the gap between ITSM and agile

February 2023

There’s a million methodologies that can be used to deliver software. The set of tools you choose will vary depending on the problem you’re trying to solve. And occasionally you’ll blend different approaches to find the process that’s just right for you and your team. But every […]

The importance of stakeholders. And why they matter in UX

January 2023

Triad UX consultant Jenny Lardh explains why stakeholders are important to UX projects and how to get the best out of them. Ever worked on a project where the stakeholder’s input wasn’t crucial? Me neither. Stakeholders come in various guises. They may be clients, portfolio […]

Blended Supervision could accelerate data-driven intelligence application in the Probation Service

January 2023

The rollout of Blended Supervision to community-based probation services in April 2022 has already significantly impacted day-to-day operations for the Probation Service. Much like under national standards, Blended Supervision established a baseline delivery model, based on the risks and needs of the Person on Probation (POP), it codifies the minimum engagement expected in the first 12 weeks.   Early feedback is positive and there is hope that it can […]

The 3 key steps to successfully automating a business process

October 2022

Automating a business process is a great way to save time and money, but if you are new to Business Process Automation, it can be difficult to know where to begin. In this post, our Power Platform Manager Spencer Parry will walk through the 3 […]

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