Analytics provides public sector organisations with solutions by enabling them to make evidence-based business decisions. These improve both the efficiency and quality of services delivered, and encourage an enterprise wide view of the business rather than the traditional siloed approach.
Challenges include the restrictions on sharing data between departments and services and ensuring the right skills and funding are in place to realise innovative projects. Effective analytics requires deep industry and sector knowledge, broad functional capabilities, and a high degree of technical sophistication but the reward may be to solve the riddle of better, cheaper, tailored services through this smarter use of data.
This topic is supported by
May 2017
As part of our work on helping leaders understand digital, we’ve been talking to people who we identified as being ‘digital leaders’ but for whom this was still a relatively new identity. The people we interviewed for this part of our user research so far […]
April 2017
Building the future of government service delivery: week 1 at Lab+ The Lab+ work is being led by the Service Innovation Team in the Department of Internal Affairs (external site link). It is part of the Better Public Services Result 10 agenda (external site link), which is focused on […]
April 2017
Currently 1.8 million people live in areas at risk of flooding across the UK. With an increasing population and dependence on flood plains for housing and industry, loss of natural flood defences and increased likelihood of extreme weather events; this figure is projected to rise. […]
April 2017
As Minister for both Digital and Culture I have been struck by how well these two worlds of creativity and technology complement each other. While travelling the length and breadth of the UK, I’ve seen countless examples of how cultural organisations are using digital technology […]
March 2017
Watch the recent webinar hosted by Claire and her team on the new service Our new digital rod licence application service has recently moved from private to public beta. It’s taken our multi-disciplinary team about 18 months to move through the agile development process from […]
March 2017
I watched a show-and-tell by Claire and delivery manager Mark Sherwood a week or so before, and was really impressed with what I saw. Here are the four things that really stood out for me. User research, user research, user research This team did an […]
No upcoming events
February 18 @ 1:00 pm - 2:00 pm
Online
February 03 @ 3:00 pm - 5:00 pm
Sunderland
November 28 @ 1:30 pm - 5:00 pm
London
November 08 @ 6:00 pm - 8:30 pm
Bristol