Analytics provides public sector organisations with solutions by enabling them to make evidence-based business decisions. These improve both the efficiency and quality of services delivered, and encourage an enterprise wide view of the business rather than the traditional siloed approach.
Challenges include the restrictions on sharing data between departments and services and ensuring the right skills and funding are in place to realise innovative projects. Effective analytics requires deep industry and sector knowledge, broad functional capabilities, and a high degree of technical sophistication but the reward may be to solve the riddle of better, cheaper, tailored services through this smarter use of data.
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April 2018
Most of us by now will have heard of the General Data Protection Regulation (GDPR), and most of us will already be preparing for when it comes into force in May 2018. It is widely regarded as being one of the most significant regulations to […]
April 2018
In the early 1800s, Ada Lovelace talked about data as ‘a new, a vast, and a powerful language…developed for the future use of analysis, in which to wield its truths…for the purposes of mankind.’ In recent weeks, however, headlines about the behaviour of Cambridge Analytica have led […]
February 2018
Digital technologies offer the UK a remarkable opportunity to decouple economic growth from carbon emissions, but more work needs to be done to ensure that the transition to a digital economy is a sustainable one, a new report from the All Party Parliamentary Group for Climate Change, […]
January 2018
This year Digital Transformation will continue to lead the agenda, while departments and councils wind down big ICT contracts and re-exert control over spending and strategy. 2018 will need to be the year of astute technology investments and replacing ageing systems, with a view to […]
January 2018
There are plenty of articles on how to work towards GDPR compliance. This isn’t one of those. In the past twelve months, I have witnessed a significant spike in demand for enterprise-wide data governance expertise. Eye-watering potential fines have driven an increased commitment to data […]
January 2018
We do a lot of work analysing customer experience within the business-to-business technology industry. One thing we’ve noticed over the last 5-10 years is the rise in the importance of digital design-related tasks for customers. We recently did a top tasks analysis for a large […]
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