Learn about AI and Data on the Digital Leaders topic page

Artificial Intelligence

Artificial intelligence (AI) is a vital component of modern society. The technology has the potential to revolutionise the way we live and work, transforming industries, improving healthcare, bolstering national security, and more.

Through AI, we can unlock new insights into complex issues and develop smarter solutions that address our most significant challenges. However, we must also recognise the risks associated with AI, including ethical considerations, data privacy, and social implications. By harnessing the power of AI for good, can we ensure that society as a whole reaps the benefits of this transformative technology?

Many citizens increasingly expect to access public services digitally. While digitising core services to meet these emerging expectations, many public service providers are acutely aware of the barriers that some people face in accessing and using digital services effectively. To mitigate this, they are procuring […]

How one council used machine learning to cut translation costs by 99.6%

August 2023

The United Kingdom (UK) has a strong track record of impactful innovation. Our public services need to find creative ways to deliver services differently and more efficiently so we meet our communities’ changing needs, while always protecting the people who rely on these services. Swindon […]

The challenges and ethics of AI in product design

August 2023

The rise of AI across all industries has been a source of both excitement about the potential opportunities, and serious concerns related to the risks and challenges it might pose. As a Product Design and User Experience consultant I want to think here about the […]

Harnessing large language models to streamline processes and empower staff

August 2023

Businesses and employees are always looking for ways to improve operations, services and productivity. One area that often poses challenges to doing this is internal processes. Whether working in the public, private or third sector, organisations have vast amounts of data stored within their systems. […]

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Sustainability in the NHS: the criticality of data in achieving net zero

July 2023

Despite the many well publicised issues facing health and care provision in the UK today, climate change continues to be a focus with long-term implications. In July 2022, the NHS reaffirmed its commitment to sustainability by becoming the first health system to embed net zero […]

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What might happen? The power of predictive analytics

May 2023

For companies that want to advance from data curious to data committed, one of the most powerful places to start is to establish data ecosystem foundations (e.g. data collection and storage best practices, quality parameters, KPI setting, baseline literacy training, tools adoption and usage, etc.). […]