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Digital Leaders runs a comprehensive program of thought leadership, white papers, lectures, salons, conferences and webinars on digital transformation for each of the topics below. You can choose to participate in the Community by following the activities of the programme against a specific topic by signing up for alerts on the sector updates and upcoming events for your priority areas.

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Reimagining joined up Digital Services

30 September @ 3:00 pm - 5:00 pm, London

DWP have recently announced that they are bringing together digital design, enterpriseIT, data and security and for several years now they have been driving a major transformative change to improve digital services to ensure they meet customer needs. This has involved using innovation to design, deliver and run services and solutions that will affect the 22 million citizens who depend on.

This salon will consider their approach and ask how:

  • Using design thinking enhances the customer experience
  • How Artificial intelligence and virtual reality can help reimagine customer support
  • How smarter partnerships can help inspire ideas to exploit disruptive technologies
  • The key to creating high-performing teams to deliver exceptional engagement

We’ll hear from lead discussants including Mayank Prakash, DWP’s Director General of Digital.

Places are limited so please register in advance to secure your free seat. The salon will be followed by Networking Drinks.

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