Insight Live: Meeting the Expectations of the 2020 Customer

07 November @ 11:00 am - 12:00 pm, Online

Ian Moyse

Insight Live Week (4 – 8 November 2019) is the virtual summit you can take part in without leaving the comfort of your desk. Even better, unlike physical conferences where you end up sitting through content you just don’t need, Insight Live lets you dip in and watch the specific talks on the topics that matter to you.

Meeting the Expectations of the 2020 Customer

A webinar by Ian Moyse, EMEA Sales Director, Natterbox

Customers now live in the majority in a digital world, influenced by the high bar set by new cloud born entrants such as Amazon and Uber who deliver an engagement that changes the expectation. We are never going back and continue to see more disruptive challengers appearing changing what customers demand from their customer experience. Personalisation and speedier journeys are expected across multi-channels.

How and what do you need to know and do to continue to retain your clients and compete in this new buyer dynamic. What technologies enable a change in your delivery to remain relevant? Here speaker Ian Moyse discusses this scenario and why and how you must look to change and why do it now!

This webinar is free to attend, but please click the link to register your place.


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