Insight Live Week (4 – 8 November 2019) is the virtual summit you can take part in without leaving the comfort of your desk. Even better, unlike physical conferences where you end up sitting through content you just don’t need, Insight Live lets you dip in and watch the specific talks on the topics that matter to you.

Designing for everyone from the start – Inclusive Design and Accessibility

A webinar by Jamie Trollope, ONS

Every service and product that we design has the potential to exclude users if their needs aren’t understood and put at the heart of the development. Inclusive design emphasises the need to understand the full diversity of our users and to use those powerful insights to inform our decisions and strategy.

Come along to our session and learn how to move from research methods to research outputs to service blueprints and accessible designs, to ensure your solutions are as inclusive as possible. The session will be 2 hours long, allowing you to work through the end to end process of research and designing for those with accessibility needs.

Jamie is a lead user researcher at ONS with over 10 years of experience in both qualitative and quantitative methodologies. He has worked on web, phone and traditional service design with extensive experience of delivering government services in line with Government Digital Service Standards.

This webinar is free to attend, but please click the link to register your place.

Book Your Place