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Is impact mapping a service designer’s secret weapon?

December 2023

Impact Mapping has long been used as a tool to measure impact, but often much further into the service or product development journey. We had a theory – if we added Impact Mapping to our toolkit and brought it earlier in the design process, would […]

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Public Sector Innovation Conference – Chair’s Summary

March 2023

Digital Leaders’ 5th Public Sector Innovation Conference focused on how our public services can innovate using the next generation of emerging technologies, for example AI/ML, process automation, digital twin, blockchain/distributed ledger, IoT/edge computing, geolocation services, AR/VR, advanced analytics, etc.  As DL Chair Sabby Gill pointed […]

A cloudy outlook for your digital transformation?

January 2023

I know this is embarrassing to admit, but I don’t really understand the cloud. Sure, I can describe what it does. I can even tell you all about the underlying technologies that make it work and how they fit together. With a fair wind, I might be […]

The currency of impact

January 2023

Everywhere I go nowadays people are talking about impact. From Millennials wanting to find it in their work lives, to impact investors seeing a business model in the triple bottom line; ‘for good’ tech architects wanting to impact the world; slightly more humbled humanitarian workers […]

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50 reasons to be positive about reaching Net Zero in the UK

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On Wednesday this week I was at the House of Lords to meet the UK’s first NetZero 50 list for a business breakfast. The guests of honour, hosted by Rt. Hon. Lord Knight of Weymouth, were 50 examples of best practice when it comes to […]

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Finetune your digital marketing to (really) spread your message

July 2022

Digital Leaders Week is a conference we look forward to every year. Not only do we get to hear brilliant talks from a range of industry leaders, we also get to share key insights we’ve gathered from successful campaigns to help others with their marketing. […]

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