Digital Inclusion is about ensuring those facing exclusion whether as a result of digital poverty or accessibility changes are not left behind or excluded. More digital services means more of us have to make sure we can take part, but these solutions must ensure that barriers are not included through lack of awareness. Digital inclusion ensures everyone has access to devices and connectivity and the skills, capabilities, and motivation to take part. It is a human right and when done well can benefit the bottom line. This topic will include content about how AI has the dual potential to both reduce and exacerbate the digital inclusion gap.
Dr Kira Allmann Phd
Rheanne Bennie, Lindsay Stephens, Aesha Zafar & Maxine Paintain, DWP Digital
Michael McLaughlin, Digital lead, HACT
January 2024
From an ageing population and digital exclusion to access to employment and skills for young people, local authorities across the UK are dealing with many challenges daily – against a backdrop of financial challenges and political change. We’ve spent the past 12 months talking to […]
January 2024
The Covid pandemic highlighted the extent of digital exclusion, particularly within higher education. Nevertheless, digital education continues to augment (even replace) traditional face-to-face delivery, with educators making increasing use of digital technology. This shift can exclude many learners because of a lack of digital literacy, limited […]
December 2023
It has long been held that ‘ease’ is the foundation of good customer experience. The shift to digital offers huge opportunity to make onboarding experiences easier – from auto-filling forms to timely updates and the anytime, anywhere convenience. But what about those who don’t find […]
November 2023
As a member of our community, you may somewhat be aware of the plan to scrap the traditional copper wired landline, that will affect all landline users over the next two years. For those less involved in the digital world, the news of the ‘digital […]
November 2023
Chairing the #ImpactSummit was not just an opportunity; it was a source of immense fulfilment and pride. As someone deeply passionate about advocating for positive change and engaging with thought leaders in the ESG space, the event became a platform to amplify the urgent call […]
November 2023
Social care is in desperate need of widespread reform, but to protect the safety of our most vulnerable, Children’s long-term care needs specialist attention. Recently the Children’s commissioner called for urgent reform, which is now more than ever paramount, as ministers have pledged to eradicate […]
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June 23 @ 1:30 pm - 4:30 am
London
June 20 @ 2:00 pm - 4:00 pm
London
November 04 @ 9:30 am - 11:00 am
Online
July 10 @ 11:00 am - 12:00 pm
Online