Digital Inclusion is about ensuring those facing exclusion whether as a result of digital poverty or accessibility changes are not left behind or excluded. More digital services means more of us have to make sure we can take part, but these solutions must ensure that barriers are not included through lack of awareness. Digital inclusion ensures everyone has access to devices and connectivity and the skills, capabilities, and motivation to take part. It is a human right and when done well can benefit the bottom line. This topic will include content about how AI has the dual potential to both reduce and exacerbate the digital inclusion gap.
Jazz Rasool Director, AI Coaching Alliance (AICA)
Rheanne Bennie, Lindsay Stephens, Aesha Zafar & Maxine Paintain, DWP Digital
Michael McLaughlin, Digital lead, HACT
June 2020
Keeping people digitally informed about services, and providing them with the means to access these services, creates value for those organisations who do it well. It also creates the much-needed pull to encourage customers to keep returning to digital and to reinforce the digital channel […]
June 2020
Bike-sharing schemes are not new. London’s cycle hire scheme launched in 2010 (now Santander bikes), Velib (Paris) in 2007 and Milan’s BikeMI in 2008. In recent years, this growth has been turbocharged with new business models (like dockless bikes) bringing even more interest to this […]
May 2020
For pretty much all of us, the web is an essential part of everyday life. But in the UK, one in five people has a disability — visual, hearing, motor or cognitive — that could make it difficult or impossible for them to use a […]
May 2020
Get the recipe for creating long-term success with your co-workers. Leading a successful digital team can be challenging. There are KPIs to hit, deadlines to reach and a whole gallery of different personalities to manage. How do you rise to the challenge? To help you […]
May 2020
Alongside an audience of 300 at the national launch of the 2020 UK Consumer Digital Index, I was impressed by the digital inclusion panel of experts on the virtual stage. Discussion centred around how COVID-19 had rapidly accelerated the process of digital transformation, in 8 […]
March 2020
This blog post is about communicating at a difficult time. You’ll note that I am not using the cor-word, the pan-word, or the abbreviation with 19 in it. This is because I want to keep this post out of search results. I don’t want people […]
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June 23 @ 1:30 pm - 4:30 am
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November 04 @ 9:30 am - 11:00 am
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July 10 @ 11:00 am - 12:00 pm
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