Digital Inclusion is about ensuring those facing exclusion whether as a result of digital poverty or accessibility changes are not left behind or excluded. More digital services means more of us have to make sure we can take part, but these solutions must ensure that barriers are not included through lack of awareness. Digital inclusion ensures everyone has access to devices and connectivity and the skills, capabilities, and motivation to take part. It is a human right and when done well can benefit the bottom line. This topic will include content about how AI has the dual potential to both reduce and exacerbate the digital inclusion gap.
Dr Kira Allmann Phd
Rheanne Bennie, Lindsay Stephens, Aesha Zafar & Maxine Paintain, DWP Digital
Michael McLaughlin, Digital lead, HACT
August 2018
Something as simple as a phone camera could transform how organisations help customers with a disability and be a boost to customer service teams within the public and private sector. For many people, tasks like setting up wifi in a new home, or using services such as […]
August 2018
As with any sort of alignment, aligning your organisation means that everyone is aiming at the same goal – a collective effort to achieve results. Making sure that everyone is conscious of accessibility shouldn’t be an afterthought. It should be ingrained from the beginning. People need […]
August 2018
While many companies are using virtual reality (VR) as a fun marketing accessory, the technology also has the potential to enhance and assist the lives of disabled people in recovery, adventure and more. It can also help organisations understand the experience of disabled customers further […]
August 2018
Accessibility is about creating something with everyone in mind so that everyone is included (which is coined inclusive design). So, who exactly is everyone? This could be people with: Permanent disabilities: sight, hearing, cognitive or physical Temporary impairment: broken hand or an ear infection Situational impairments: sun […]
August 2018
An estimated 800,000 people in the UK have dementia (as well as about 50 million people worldwide https://www.alz.co.uk/research/statistics). Numbers are growing. Most people with the condition are over 65, and in the digital age this group is now increasingly likely to be online. People with […]
July 2018
Making our cities smarter and more inclusive will become increasingly important over the coming decades. According to the United Nations by 2050 more than 6.4 billion people will be urban — that’s nearly two-thirds of the world’s population. Moreover, the world’s population is ageing – […]
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