Castleton, supported by Housing Solutions and Connect Housing, who will be talking about their digital transformation journey and how Castleton’s solutions and services have formed a vital part of their overall digital inclusion programmes.
- 09.30: Arrivals, Registrations and Coffee
- 10.00: Castleton update, Paul McCalvey – Head of New Business, Castleton
- 10.30: Customer speaker – AI Technology Transforming Digital Delivery – Rich Harvey, Head of IT, Housing Solutions
- 11:15: Break
- 11:30: Solution spotlight – Communications Manager – Nick Rodger, Account Manager, Castleton
- 12:00: Customer speaker – Our Service Transformation Journey – Richard Baggott, Customer Service Manager, Connect Housing
- 12:30: Solution spotlight – Mobilisation using Agile – Cassie Kaur, Product Specialist, Castleton
- 13:00: Lunch & networking
- 14:00: Solution spotlight – Castleton.DIGITAL – Cassie Kaur, Product Specialist, Castleton
- 14:25: Solution spotlight – Increasing first time engineer access rates with Find My Engineer – Luke Basnett, Product Specialist, Castleton
- 14:45: Closing session
- 15:00: Close
This event is free to attend, however, tickets are limited so register today to avoid disappointment.