Showcase: User Centred Design and Measuring the Success of Digital

17 June @ 3:00 pm - 5:00 pm, The Core, Newcastle Helix, Newcastle upon Tyne, NE4 5TF

We know that understanding and meeting user needs drives digital change and innovation – regardless of sector or industry. Come and hear from 3 experts working at DWP Digital on the skills, tools and techniques which will help ensure that your services or products are doing this in an accessible way, and how you can measure the success of digital.


How we Engage with Users and Iterate Services Based on User Needs

Jill Pate – Lead User Researcher


Empathy in Accessibility

Craig Abbott – Senior Interaction Designer


Measuring the success of Digital

Sarah Windass – Performance Analyst


Participation is free, but registration is essential to reserve your place.