December 2023
It’s been a decade since Jeremy Hunt, as Health Secretary at the time, set an ambitious goal of a ‘paperless NHS’ by 2018. Initial plans included paperless referrals, electronic health and care records to improve day-to-day services and help meet the challenges of an ageing […]
December 2023
The Icelandic Ministry of Finance and Economic Affairs launched an ambitious initiative to accelerate the digital transformation of public services in Iceland in 2019. The overall goal was to streamline the way citizens and businesses access government services by creating more efficient, effective, and user-centric […]
December 2023
Emerging technologies such as generative AI streamline business processes and allow providers of public services to connect with citizens in new and intuitive ways. For example, local councils can draw on cloud-based artificial intelligence (AI) tools to make content more understandable. This is something we’re […]
November 2023
Local authorities face a perfect storm of tighter budgets, a limited set of income streams, a cost of living which remains stubbornly high, and ever-growing citizen needs. Coupled with this, councils are stuck in a single-year funding cycle, which makes planning ahead even more difficult. […]
November 2023
One of the pivotal areas of application of Artificial Intelligence (AI) is Natural Language Processing (NLP). NLP involves a set of scientific methods to train systems to understand human language, both written text and spoken words. This specialist field of Machine Learning (ML) focuses largely […]
November 2023
Social care is in desperate need of widespread reform, but to protect the safety of our most vulnerable, Children’s long-term care needs specialist attention. Recently the Children’s commissioner called for urgent reform, which is now more than ever paramount, as ministers have pledged to eradicate […]
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