February 2021
John McMahon of IEG4 explores how emerging technologies around data will enable an increase in personalised services, more proactive action, no code digital services delivery, a more compassionate approach and the provision of intelligent services. There are so many aspects to service delivery within the […]
February 2021
Much has been made of the unprecedented nature of 2020 and the innovation that accompanied the response to the demands of the pandemic. On reflection, I think last year changed the way we think about innovation (or at least the emphasis of it). We moved […]
January 2021
Simon King, Head of User Centred Design draws on his experience setting up DWP’s Innovation Lab. He shares 8 key rules to consider when building a culture of innovation. Do you really want to innovate? Innovation is vital for any business or government department, […]
January 2021
The UK has a hugely complex system of public services. When I started Arcus Global at the backend of 2009, the UK was considered a world leader in digital government. Over that time we’ve seen a dramatic digital shift, with much innovation and achievement taking […]
January 2021
COVID-19 has disrupted the way we go on about our daily lives. With vaccines on the way, there is finally a light at the end of the tunnel yet the toll on our public health and economy have been major. In 2021, leaders and citizens […]
January 2021
Liz O’Driscoll outlines the top trends that will help us think big and go further in the years ahead This year has been a defining period for both our public services and our community. Few could have predicted a global pandemic and the far-reaching impact […]
April 29 @ 1:00 pm - 2:00 pm
Online
May 09 @ 1:00 pm - 2:00 pm
September 29 @ 1:00 pm - 2:00 pm
Online
June 23 @ 1:30 pm - 4:30 am
London
June 21 @ 8:30 am - 2:00 pm
Newcastle