March 2021
Open communication has been a key principle for us from day one. To really deliver better public services, organisations need to communicate effectively both internally and externally. We’ve used the principle of communicating openly in everything we have done in the Centre so far, but we also […]
March 2021
Last Tuesday I had the pleasure of chairing the Digital Leaders 3rd Public Sector Innovation Conference. It was [obviously] a virtual conference – the first virtual conference I’ve chaired – and something I really enjoyed was the vibrant chat panel, which allowed a broader set […]
February 2021
John McMahon of IEG4 explores how emerging technologies around data will enable an increase in personalised services, more proactive action, no code digital services delivery, a more compassionate approach and the provision of intelligent services. There are so many aspects to service delivery within the […]
February 2021
Much has been made of the unprecedented nature of 2020 and the innovation that accompanied the response to the demands of the pandemic. On reflection, I think last year changed the way we think about innovation (or at least the emphasis of it). We moved […]
January 2021
Simon King, Head of User Centred Design draws on his experience setting up DWP’s Innovation Lab. He shares 8 key rules to consider when building a culture of innovation. Do you really want to innovate? Innovation is vital for any business or government department, […]
January 2021
The UK has a hugely complex system of public services. When I started Arcus Global at the backend of 2009, the UK was considered a world leader in digital government. Over that time we’ve seen a dramatic digital shift, with much innovation and achievement taking […]
No upcoming events
May 09 @ 1:00 pm - 2:00 pm
September 29 @ 1:00 pm - 2:00 pm
Online
June 23 @ 1:30 pm - 4:30 am
London
June 21 @ 8:30 am - 2:00 pm
Newcastle