August 2022
We have plenty of tips to save energy in our homes, but what about the workplace? Can we do more to reduce the amount of energy we use? We all know that at home, we should unplug devices when not in use, reduce water consumption, […]
August 2022
Background Within Southwark sits our Exchequer Services division, which include services such as Council Tax, Business Rates, Rent Collection and Benefits. The department has been focused on digitally transforming its services for a number of years. By driving customers towards an easy-to-use digital route, we […]
July 2022
With organisations planning significant project and programmes, and envisioning requiring outside third-party help, perhaps the most significant finding in our Productivity Puzzle whitepaper is the recognition that inadequate training is the leading cause of an unproductive workforce – yet none of the significant projects and programmes planned […]
July 2022
Our new report sets out why we need digital technologies and ways of working to boost our public services, now more than ever before. The public sector is facing an unparalleled set of challenges. The cost of Covid-19 totalled more than £350bn in 2020/21 alone, […]
July 2022
In the UK government, I led the Government Digital Transformation Service (GDS) Transformation Program during a period in which we set ourselves the goal of digitally transforming 25 citizen services in 400 days. We used an Agile approach to modernize a range of services, from […]
July 2022
Whenever I’m asked, “what does digital mean?” I turn to Tom Loosemore’s pioneering definition: “Applying the culture, processes, business models and technologies of the internet era to respond to people’s raised expectations.” In my view this is the closest anyone has got to demonstrating that […]
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May 09 @ 1:00 pm - 2:00 pm
September 29 @ 1:00 pm - 2:00 pm
Online
June 23 @ 1:30 pm - 4:30 am
London
June 21 @ 8:30 am - 2:00 pm
Newcastle