Leaders now have the opportunity to innovate and disrupt their own industry. AI is a catalyst for rethinking business models, but the answer isn’t to simply automate existing processes blindly. Instead, Leaders should leverage AI’s capabilities to fundamentally rethink business models. This topic helps leaders explore how AI can create entirely new value propositions, disrupt your industry and propel you ahead of the competition. Leaders can embrace innovation and use AI to become a leader, not a follower, in the evolving business landscape.
A talk by Julie Dodd, Director of Transformation
A talk by Halil Aksu CEO, Digitopia
A talk by Holly Waite, Reed Professional Services
May 2025
Over the next three years, 92% of organisations plan to increase their investment in artificial intelligence (AI), which is set to drive greater automation, faster decision-making and improved customer engagement. The majority are embracing generative AI (gen AI) in the form of large language models (LLMs) for their ability […]
May 2025
Local government stands at a crossroads. Hugely diverse in its responsibilities to residents, it is confronted with the task of modernising for the AI era around changing administrative boundaries, increasing service demands, unworkable budgets and ageing digital infrastructure. However, this moment also presents an opportunity […]
May 2025
Organisations are under growing pressure to deliver IT services that are not only reliable and scalable but also meet increasingly high user expectations. According to a customer support trends 2025 report by Cymphony, 75% of customers expect brands to offer 24/7 support. And nearly half of […]
May 2025
Earlier this month, we were thrilled to host an exclusive Open Innovation Roundtable, bringing together brilliant minds from across sectors to exchange ideas, spark fresh thinking, and break through barriers. A dynamic panel discussion and a first look at insights from our 2025 Open Innovation […]
May 2025
The reorganisation of local government is often seen as a logistical challenge rather than a transformative opportunity. Too often, restructuring efforts focus on administrative efficiency-consolidating multiple authorities into fewer, larger ones-without rethinking the fundamental way services are delivered. In all the chaos of ‘merging’ – […]
April 2025
In an era where technology drives innovation in virtually every aspect of our lives, Concessionary Travel is no exception. As councils strive for greater efficiency, accessibility, and sustainability, the digitisation of Concessionary Travel emerges as a beacon of progress. Historically paper-based and often cumbersome, Concessionary […]
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