The future of work is a human-AI collaboration. The rise of AI doesn’t spell the end of jobs. Instead, it ushers in a new era of human-machine collaboration. This topic will help you understand how to invest in reskilling and upskilling your workforce to thrive alongside intelligent machines. The workforce needs to develop the skills needed to complement AI, such as critical thinking, creativity, and complex problem-solving. By fostering a culture of continuous learning and adaptation leaders can create a future of work where humans and AI work together to achieve extraordinary things.
Imogen Miles Lead Service designer & Richard Goodwin MBA, Managing director, The JGA Group
Katie Heard, Head of research and data insights & Michelle Lofthouse, Programme Lead, The Good Things Foundations
Christopher Gale, busines Development Director, We Are Digital
May 2025
With the massive hype around AI, public service leaders could be forgiven for seeing AI as a quick solution to service delivery challenges. However, simply introducing new tools does not guarantee a smooth path to better outcomes. In our rush to capture value from AI, […]
May 2025
I’ve been involved with digital technology innovation for many years in a variety of roles. In that time, I’ve never seen a topic generate as much commentary—and noise—as artificial intelligence. Every day brings a fresh deluge of AI articles, opinions, and predictions. While some offer […]
May 2025
A.I Moment of realization. I work with people of all ages trying to break into the digital and tech world. So imagine my surprise when, even in the middle of the AI boom, many of them are still afraid that AI is going to steal […]
May 2025
In today’s rapidly evolving digital economy, I believe that data and digital literacy are no longer optional—they’re essential. That’s why I’m proud to be part of the Data Skills Gateway, a transformative initiative designed to ensure that everyone, no matter their background or circumstances, can […]
May 2025
Over the next three years, 92% of organisations plan to increase their investment in artificial intelligence (AI), which is set to drive greater automation, faster decision-making and improved customer engagement. The majority are embracing generative AI (gen AI) in the form of large language models (LLMs) for their ability […]
May 2025
Organisations are under growing pressure to deliver IT services that are not only reliable and scalable but also meet increasingly high user expectations. According to a customer support trends 2025 report by Cymphony, 75% of customers expect brands to offer 24/7 support. And nearly half of […]
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April 29 @ 1:00 pm - 2:00 pm
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