October 2023
In today’s fast-paced, technology-driven world, digital literacy has become essential for individuals from all walks of life. I constantly hear about the importance of improving digital skills for customers, whether they are tenants seeking to access information easily, or job applicants navigating the online world […]
October 2023
A few months ago, I was privileged to take part in the Digital Leaders’ 18th National Digital Conference, which explored the opportunities, benefits, risks, and societal impact of AI. It was fascinating to hear the different perspectives that were discussed during the day and also […]
October 2023
BCS, The Chartered Institute for IT, has called on the Prime Minister to make ethics a priority at the upcoming AI safety summit. As AI explodes into the public consciousness, ethics has to be front and centre – and proactive. We can’t snooze on the […]
August 2023
The rise of AI across all industries has been a source of both excitement about the potential opportunities, and serious concerns related to the risks and challenges it might pose. As a Product Design and User Experience consultant I want to think here about the […]
July 2023
In today’s digital era, establishing trust online is of utmost importance as individuals increasingly interact with organisations through digital channels. When considering identity, we often think of the usernames and passwords which characterise our interactions today. We create unique representations of ourselves to access services […]
April 2023
The year 2021 was a very challenging one for Knowledge Pool. We battled the Covid 19 pandemic, with the issues that came along with it. We received unprecedented referrals from the organisations to support the community, and the digital divide in our community had never […]
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June 24 @ 9:00 am - 5:00 am
Leicester