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The world around us is constantly changing and we must evolve with it. Defra’s ambitious 2020 strategy sets out how we will create a great place for living. To achieve these ambitious targets we need to change how we work and deliver services. By putting data and technology at the heart of what we do, we will transform Defra digitally to develop clear simple online services, collect and use customer data once to simplify customer journeys, and embed the right digital skills to support Defra Group.