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Betsy Bassis

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As part of our design principles for the target operating model, we’ve asked people across Defra to ‘Embrace Digital and Data’. We’re not simply talking about channel shift or publishing our data sets (though we’re doing that, too!).  For us, embracing digital and data is a much wider concept – requiring a cultural shift away from traditional hierarchies and process towards more dynamic and collaborative ways of working based on empowerment and trust.

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