Unfortunately, this very necessary evil is likely to continue, and it is the responsibility of those given the task of implementing it to make it as simple and pain-free as possible, while still being completely and rock-solidly secure.
The security aspect of providing a mechanism by which people can verify their identity is a real challenge. Unauthorised access to most other aspects of your personal life such as your social media profile is highly inconvenient, sure, but relatively recoverable and retrievable. Medical information is significantly more personal to us and therefore the security needs to reflect this by being absolutely watertight. It is essential that only the right person has access.
The key for healthcare is the digital link that matches me to my healthcare record and gives applications the confidence that the connections they make to healthcare data stores and services are definitely for the user that has signed up for them. It’s a GP appointment for me, it’s my repeat medication, it’s my healthcare record, it’s my referral and those are my results from that scan.