October 2023
Many citizens increasingly expect to access public services digitally. While digitising core services to meet these emerging expectations, many public service providers are acutely aware of the barriers that some people face in accessing and using digital services effectively. To mitigate this, they are procuring […]
October 2023
Digital service design is key for the public sector. As we move increasingly online, ensuring everyone from the public through to employees can access, use and navigate them is vital. But designing these services is no easy task. There are a vast range of public […]
October 2023
I recently attended a fascinating roundtable on AI. It was a really interesting discussion, with many different perspectives, and it did get us all thinking that among the understandable hype, there is a risk of missing something crucial. The scale of growth of AI tooling […]
October 2023
BCS, The Chartered Institute for IT, has called on the Prime Minister to make ethics a priority at the upcoming AI safety summit. As AI explodes into the public consciousness, ethics has to be front and centre – and proactive. We can’t snooze on the […]
October 2023
The end of August sees the annual cornucopia of sights, sounds and smells that is the Notting Hill Carnival. An amazing event combining steel bands, Calypso music and Samba dancers. Not to mention the Jerk chicken and other dishes from all around the world. Unfortunately, […]
September 2023
Artificial Intelligence is having its moment in the sun. It’s a technology older than the internet, but with the open release of ChatGPT 3.5 in late 2022, something changed. AI’s power and distinctiveness suddenly became visible to a much wider audience. Glossy coverage of AI has […]
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