
Agile approaches are crucial for a digital-first culture, helping to build collaboration, flexibility and deliver more value to customers.
Large and traditional organisations are waking up to the importance of adapting their delivery practices to remain competitive. However, adopting wholesale Agile methods isn’t always feasible, especially when managing change across a large organisation.
We’ve compiled four simple techniques that accelerate and improve delivery practices. These methods will help you to embrace modern ways of working without undergoing a full-scale transformation–enhancing efficiency and increasing customer satisfaction.
Use internal colleagues as ‘customers’ to solicit feedback, creating natural pressure for faster, iterative delivery of products and services aligned with user needs.
Why does it work?
This approach creates a safe environment to demonstrate the value of rapid feedback and iterative development, enhancing product quality and accelerating delivery cycles.
A leading UK travel brand worked with us to modernise their digital guest experience. Using insights from 70+ interviews with their colleagues, we helped them to improve their app user experience, increasing revenue.
Put it into action:
Transform traditional status meetings with engaging demonstrations that highlight the business value delivered, focusing on tangible outcomes and achievements.
Why does it work?
This technique satisfies executives’ need for strategic alignment by linking project outcomes to business goals, encouraging teams to demonstrate tangible progress, and building a culture of transparency.
HEINEKEN worked with us to drive profitability through a new deal modelling platform. We highlighted the direct impact of the platform on business profitability through interactive workshops, demonstrating alignment with strategic goals.
Put it into action:
Swap traditional project reporting with dynamic, real-time visualisations of key business metrics using a live dashboard. This will give stakeholders immediate insights into project performance and its impact on your overall business.
Why does it work?
Live dashboards help to drive behaviour change by making delivery performance visible in terms that executives understand, enhancing efficiency and promoting data-driven decision-making.
We provided EVRi with real-time insights into user behaviour to help them test a value hypothesis, enabling data-driven decision making around a new AI-powered chatbot.
Put it into action:
To identify bottlenecks and inefficiencies, map out processes that span multiple teams. This will allow you to easily pinpoint areas where delays occur.
Why does it work?
This technique resonates with traditional organisations that are familiar with bottlenecks and efficiency, enhancing productivity and aligning efforts with strategic goals.
We partnered with Shawbrook Bank to build a high-performing, streamlined team that reduced development costs and shortened end-to-end business processing time by 97.32%, from 112 days to 3.
Put it into action:
These simple techniques build on familiar concepts and allow organisations to evolve at their own pace. This fosters a culture engaged in continuous improvement and sustainable, impactful products or services.
At AND Digital, we work with major organisations such as Jaguar Land Rover, Sky and Lloyds Banking Group to deliver transformation, at pace. From unlocking the power of data and AI to building digital products that your customers will love, we partner with you to achieve your ambitions and establish a digital-first culture that lasts.
Originally posted here