It is estimated that up to 20% of the population has an impairment of some kind and that they have a spending power of over £240bn. As well as being a legal requirement, putting inclusive design at the heart of your digital projects delivers services and products that can be used by every customer on every platform. That brings real business benefits by improving usability, engagement and reach. The best approach is include accessibility and usability at the start of every project, working with designers and developers to embed best practice and giving them the confidence to build solutions that work better for every user.

Related Stories

two women looking at tablets
Widening digital inclusion

October 2019

In partnership with Good Things Foundation, we have been researching, developing and testing new ways to support the most excluded in society to access and use digital health services and tools as part of the Widening Digital Participation Programme. Our goal over the past couple of years was […]

pair of glasses held in front of person on the street
Smart cities could give the visually impaired a new outlook on urban life

September 2019

Travelling to work, meeting friends for a catch up or just doing some shopping are often taken for granted by people with no known disabilities. For the visually impaired, these seemingly simple things can be a serious challenge. But imagine a city equipped with technology […]

How the rise of voice is revolutionising our digital lives

September 2019

There was a time when the only option was to let our fingers do the talking. However, advances in speech technology mean that for people with visual, mobility or cognitive impairments it’s just as easy and effective to access technology with your voice. Finding our […]

Building a digitally accessible front door to the NHS

July 2019

Building a mobile app that is accessible for as many people as possible is at the very heart of what we are doing with the NHS App. The task we have been given is ambitious: to build a digital ‘front door’ to the NHS — […]

Why we should start thinking about accessibility

July 2019

Access is everything. But what is “access”? Does our understanding of the word, and its connotations, sometimes hinder us from addressing the real issues connected with the journey and arrival at a given destination? Oxford English Dictionary defines Access as: The means or opportunity to […]

Charlotte Hirst
Webinar Recording: Designing Great Online Forms Accessible to All

June 2019

With the channel shift to digital government, more and more of us rely on online forms in our everyday lives to interact with government services, or to collect users’ data. Charlotte Hirst is the Product Owner for the ONS’s electronic questionnaire tool which produces business […]

Upcoming Events

Past Events

Join Digital Leaders

By submitting your contact information, you agree that Digital Leaders may contact you regarding relevant content and events.