Close Topics

Digital Leaders runs a comprehensive program of thought leadership, white papers, lectures, salons, conferences and webinars on digital transformation for each of the topics below. You can choose to participate in the Community by following the activities of the programme against a specific topic by signing up for alerts on the sector updates and upcoming events for your priority areas.

Click on the links to access reports and register for upcoming events and participate in the topics below.

Defra Digital

Defra (Department for Environment, Food and Rural Affairs) is the UK government department responsible for safeguarding our natural environment, supporting our world-leading food and farming industry, and sustaining a thriving rural economy.

Defra is transforming using digital technology to put customers at the heart of service design and create a great place for living – from the food we eat and the air we breathe, to the water we drink.

The world around us is constantly changing and we must evolve with it. Defra’s ambitious 2020 strategy sets out how we will create a great place for living. To achieve these ambitious targets we need to change how we work and deliver services. By putting data and technology at the heart of what we do, we will transform Defra digitally to develop clear simple online services, collect and use customer data once to simplify customer journeys, and embed the right digital skills to support Defra Group.

Claire Moriarty, Defra Permanent Secretary

As part of our design principles for the target operating model, we’ve asked people across Defra to ‘Embrace Digital and Data’. We’re not simply talking about channel shift or publishing our data sets (though we’re doing that, too!).  For us, embracing digital and data is a much wider concept – requiring a cultural shift away from traditional hierarchies and process towards more dynamic and collaborative ways of working based on empowerment and trust.

Betsy Bassis, Defra Chief Operating Officer

Defra ICT’s vision is to empower Defra to create a better place for living by delivering innovative agile solutions and ICT services. We will achieve this by delivering excellent digital services based on user needs and business requirements – being the exemplar across government for awesome technology, outstanding service and transformative capability.

John Seglias, Defra Chief Technology Officer

Related Stories

Up, up and very far away: Remote sensing in flood response

April 2017

Currently 1.8 million people live in areas at risk of flooding across the UK. With an increasing population and dependence on flood plains for housing and industry, loss of natural flood defences and increased likelihood of extreme weather events; this figure is projected to rise. […]

Doing the hard digital work to make fishing simple

March 2017

Watch the recent webinar hosted by Claire and her team on the new service Our new digital rod licence application service has recently moved from private to public beta. It’s taken our multi-disciplinary team about 18 months to move through the agile development process from […]

Angling to meet user needs at Defra

March 2017

I watched a show-and-tell by Claire and delivery manager Mark Sherwood a week or so before, and was really impressed with what I saw. Here are the four things that really stood out for me. User research, user research, user research This team did an […]

What does #DataDrivenDefra mean to Sarah Hendry?

March 2017

The team at Defra spoke to Sarah Hendry about what #DataDriven Defra means to her, and also to hear about her own hashtag: #NobelNostalgia. They’ve also transcribed the video interview below. Hello Sarah – would you like to introduce yourself? Yes, I’m Sarah Hendry, I’m the […]

Why principles matter

February 2017

Like many other government departments, Defra’s services, systems and operations have developed over time, often in response to specific policy initiatives. Our services have also sometimes been split across Defra group’s internal structures in ways that can be confusing to our customers. Poor service design […]

Exploring a digital future for Defra field services

January 2017

On Friday 13 January, field vets, Digital, Data and Technology Services (DDTS) and Defra group digital technology teams came together to see the latest technology ideas to help people working in operations across the Defra group. The event followed visits to hunt kennels, a plant […]

Join Digital Leaders

Sign up below for invitations to events, updates and other digital transformation news.