Digital Leaders runs a comprehensive program of thought leadership, white papers, lectures, salons, conferences and webinars on digital transformation for each of the topics below. You can choose to participate in the Community by following the activities of the programme against a specific topic by signing up for alerts on the sector updates and upcoming events for your priority areas.
Click on the links to access reports and register for upcoming events and participate in the topics below.
This interactive session, hosted by Capita’s Advantage Digital team, will spotlight chatbots and headless interfaces: what is meant by these terms and what kinds of solutions do they encompass? Specifically looking at the public sector, the session will explore the potential this innovative technology offers organisations in transforming customer services and supporting digital initiatives via real examples and working projects, giving fuel for discussion and tangible food for thought for all attendees.
This session will offer practical advice on what to consider when looking at chatbot and headless interface solutions, discussion around how to approach and best support the user journey, and will seek to discuss attendees’ experiences, ideas or aims of these new technologies and how they can best be applied within public sector organisations.
Attendees will be provided with a light lunch.Back to DL Week