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Last month Sue Griffin, Head of User Support Services at DWP and myself delivered a breakout session at the Women into Leadership conference in Leeds.
The conference is about managing the challenges of modern leadership, recognising and rewarding female leaders, and enhancing leadership opportunities for women so they can build skills to become the leader they aspire to be.
Redressing the gender balance
In DWP Digital we’re changing lives by transforming the services we deliver, using new technologies and modern approaches to improve things for our users. DWP is huge – we’re the biggest government department – we support 22 million customers and release over £168 billion in payments each year. We’re working to solve important issues, supporting people when they are at their most vulnerable; in order to transform our services we currently work on 50 million lines of code and have around ten thousand IT system changes per year.
However, there is gender imbalance in DWP Digital as we have a shortage of female specialists and leaders – a challenge we share with many large digital organisations where less than 25% of digital roles are filled by women.
We want to change this and improve the gender balance.
The size and scale of our work offers up a lot of scope for a career in digital technology – so how can we change perceptions to help women develop in a digital career?
Well, in DWP Digital, we’re making progress.
We have our Women in Technology group, with a pretty active core membership of people who are keen to maximise the value of being part of this community. People who want to improve gender equality and help members reach their full potential by encouraging personal and professional development. We’re working hard to avoid having all male panels at events, and we’ve developed a list of more than 350 women who work within digital and are able to speak at events.
We’re also developing a ‘Digital Voices’ programme initiative to build confidence and engagement skills in women in DWP Digital.
And in June we ran a Women in Digital event, which was open to delegates from across the sector, including cross-government and external private sector representatives.
Normalising, not diversifying
In DWP Digital we’re driving an ethos where a diverse organisation is seen as the norm; where it’s possible for women to be leaders and have our skills valued. One of the biggest hurdles isn’t the technology – its culture.
We’re aspiring to be an inclusive organisation where the outcome is the focus, and to get there we collaborate and develop together regardless of gender, race, sexuality or disability.
Being open and talking about the changes we need to make and why, is the first step, so we’re vocal on social media and through our blogposts. Taking action is the next step, so we’ve set up diversity groups and we have a diversity charter. We’re making sure our recruitment process is fair and that we have mixed panels at interview. We’re engaging our communities by telling our story.
But we know there is still work to do on breaking down the perceptions of digital and technology. We know the words themselves sometimes put women off from considering careers or roles within this area, and now we need to consider what we can do and how we help break down those perceptions. We need to talk more about the non-technology specialist roles, about the skills and characteristics we need within digital. We need to look hard at the language we use and consider how we be more inclusive with the words we use.
Why not check out Digital Leaders’ 2017 Attitudes Survey Results to see the key takeaways about view on Women in Tech.
This article was originally published here, and was reposted with permission.